How Leaders Resolve Disputes and Disagreements

Leaders strive to bring people together. When you encounter a disagreement, whether on your team or with a client, work with the people around you to find the best solution for everyone involved. 

You will become a more effective problem-solver and mediator if you: 

Remain Calm.

No matter how angry or frustrated you may feel in the moment, work to keep your negative emotions under control. If people around you are already feeling stressed or upset, adding your own feelings to the mix will impede everyone’s ability to solve the problem at hand. Instead of looking to cast blame or criticize anyone, stay committed to respectful, reasonable communication. The calmer and more cool-headed you are, the more quickly you will be able to get everyone soothed and on the same page. 

Get a Complete Picture.

Many disputes stem from simple misunderstandings. When a disagreement occurs, work to get a clear sense of what your team or client expect and would like to achieve. Only once you have a comprehensive sense of the situation can you find the most appropriate solution for all involved. 

Aim for Solutions That Reward Everyone.

Only with your team and clients’ involvement can your business succeed; whenever a disagreement occurs, make sure you work through it in a way that enables everyone to continue working together down the road. No one likes to feel like they’re in the wrong! When looking for a way to settle a dispute, work to leave everyone feeling like they are on the same page. Acknowledge what people have contributed. Make them feel like they are still a part of the team moving forward. Enable others to move on from the disagreement feeling seen and appreciated. 

Set an example with how you run your business. More ways to solve problems, build your team, and expand your professional impact are available on the Syncis Money Blog today.